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FITSY PLT (FITSY) respects the privacy of individuals with regards to personal data (“Personal Information”) and is committed to protecting the privacy of our subscribers, contestants, members, participants, and business associates/partners (“Users”), and strives to provide a safe and secure user experience. This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"), which describes how your Personal Information is collected and used, and your choices with respect to your Personal Information. The following discloses our information gathering and dissemination practices.
Although the precise details of the Personal Information collected will vary according to the specific purpose (such as contests, forums, surveys etc) whether via online or otherwise, we on normal accounts would collect the following Personal Information from or in relation to you:
FITSY PLT (FITSY) seeks to use your Personal Information only for the purposes of legitimate interests and with your consent.
For subscribers, it is a condition of acceptance to the collection, collation, use and/or disclosure of all the Personal Information by us for the purposes of you subscribing to the package. By subscribing, you signify your agreement.
We only keep Personal Information for as long as is necessary to satisfy the specified Purposes for which it was collected. We retain Personal Information in accordance with our own guidelines, procedures and principles and in line with applicable legislation.
We may disclose your Personal Information to a Vendor (often referred to as the data processor). "Vendor" in relation to Personal Information means any person or entity (other than an employee of FITSY) who processes the Personal Information on behalf of us. "Processing", in relation to Personal Information means for example obtaining, recording, holding or using the Personal Information in carrying out any operation or set of operations on the Personal Information including organisation, compilation, retrieval disclosure of the Personal Information for verification purposes. These Vendor(s) will treat your Personal Information as confidential, in accordance with all applicable Data Protection legislation and will process such Personal Information only for the Purposes and within the terms set out herein.
We may disclose your Personal Information if we are required to do so by law or requirement of a competent authority.
In addition to the above, we may, from time to time work on specific initiatives with carefully selected third party companies/organisations (outside of FITSY) to share opportunities with you. If this opportunity should arise, we will inform you at the time of such initiatives that, if you decide to submit any Personal Information, it will be shared with those selected companies/organisations and we will only do so with your prior consent.
You will always be given the opportunity to consent (opt in) to your information being shared pursuant to the above, and the selected companies/organisations will be sufficiently identified to allow you to make an informed decision. If you do consent (opt in) and subsequently visit such companies'/organisations' websites, we cannot control how they use or otherwise process any Personal Information you provide directly to them. We always encourage you to check their sites' terms and conditions and privacy policy before you give out any Personal Information.
Opt In: We at FITSY will not use your Personal Information for a purpose that has not previously been specified, unless we have previously obtained your consent or unless such purpose is required by law. Consent to provide Personal Information is not a condition for our selling a product to you, unless the information requested is required to fulfill an explicitly specified and legitimate purpose.
Unsubscribe: At any time, you can withdraw your consent to our collection, use or disclosure (generally Processing) of your Personal Information by calling or emailing FITSY as shown in Section 4 of this Terms and Conditions. If you have previously opted in to receiving commercial communications from us, while also becoming a member of our membership, should your membership to such scheme comes to an end for whatever reason, we will not take it as an implication for an automatic request to unsubscribe, and we will assume that we continue to have your consent, unless you specifically unsubscribe.
You are responsible for informing us about changes to your Personal Information and for ensuring that such information is accurate and current.
Online sales at mjogo.com, gimmecity.com, fit1fit.com, breathe.my, m.breathe.my, mischievous.my, m.mischievous.my, aerialpoledance.com, m.aerialpoledance.com, m.fitsy.my and fitsy.my refund policy
Membership purchased are only for the particular studio, center, class, time, location and validity specified
If there’s any disputes when purchasing in mjogo.com, gimmecity.com, fit1fit.com, breathe.my, m.breathe.my, mischievous.my, m.mischievous.my, aerialpoledance.com, m.aerialpoledance.com, m.fitsy.my and fitsy.my kindly contact our customer care via phone or email.
Disputes examples
Kindly provide your name, transaction date, contact details, when contacting customer care via any means available.
Refunds will not be provided to members that has successfully sign up membership (payment go through, confirmation received) via website m.fitsy.my, fitsy.my, over the counter, or any other 3rd party sign up platforms based on any different disputes stated below:
All transactions once completed and confirmed (e.g payment go through, confirmation received) are not exchangeable or refundable under any circumstances.
All notification or updates related to FITSY Classes and Bookings are on best effort. FITSY is not responsible if you fail to receive notification or update. You can always check the latest class and booking updates by login to Members Portal at https://m.fitsy.my
Please contact us if you have any queries.
Phone: +6 011 3552 8210
Email: tellus@fitsy.my
Disclaimer. THE MATERIALS CONTAINED HEREIN ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD FITSY WEBSITE, FITSY PLT AND ALL AFFILIATED PARTNERS HARMLESS FROM ANY CLAIMS (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR DEFAMATION, TRADE DISPARAGEMENT, PRIVACY AND INTELLECTUAL PROPERTY INFRINGEMENT) AND DAMAGES INCLUDING ATTORNEYS' FEES ARISING FROM ANY SUBMISSIONS BY YOU OR THROUGH YOUR ACCOUNT.
Updated : 18 November 2020